Hospitality Assistant

Technical Diploma
Hospitality and Tourism Cluster Icon

Why choose Hospitality Assistant?

  • Provides the skills needed to begin or continue a career in the expansive hospitality industry including work in tourism, hotels and resorts, gaming establishments, event services, restaurants, bakeries, catering services, health care facilities, and schools.
  • Great way to start a career in hospitality, which has reemerged post-pandemic and is growing into a diverse field that is the backbone of the tourism industry.
  • Quickly earn a diploma while continuing to work toward the full associate degree.
  • Hospitality is a career with many different specialty areas and roles, depending on your interests and strengths.
Travel and tourism represent one of the top ten largest industries in the country. This exciting and profitable field applies sound management concepts and practices to the areas of food, lodging, and other related businesses.

Program Locations


What You'll Learn

Through Mid-State’s Hospitality Assistant technical diploma program, students develop foundational skills useful in various roles within hospitality and tourism, including a basic understanding of food service operations, hospitality sales and marketing, events planning, management principles, customer service, effective communication, and creative thinking. All courses count toward Mid-State’s Hospitality Management associate of applied science (AAS) program.

In this program you will gain a real-world, professional perspective on the hospitality industry by participating in an on-the-job hospitality internship. In addition, you will create marketing materials, explore the inner workings of a hospitality-related business, brush up on your communication skills, and achieve your industry recognized ServSafe Manager certification.


  • Plan the operations within a hospitality organization.
  • Organize hospitality resources to achieve the goals of the organization.

Estimated Entire Program Cost

Cost based on the 2023/24 academic year.

  • Tuition & Fees: $3,305.70
  • Books: $1,014.10
  • Supplies, Uniforms, and/or Exams: $0
  • Total Estimated Cost: $4,319.80

Financial Aid Eligibility

This program is eligible for prorated Financial Aid based on length of program and/or number of credits. Aid may not be enough to cover all program costs.

Cost of Attendance

Learn more about Cost of Attendance, an estimated budget that includes categories of expenses a student can expect to incur while attending. 


This course has options available to receive credit for prior learning (CPL) or work experience.

Term: 1
  Catalog# Title Credits
  10106106 Quality Customer Service 3
  10801198 Speech  3
  10109101 Exploring Hospitality 3
  10102101 Introduction to Business  3
  Term Total   12 Credits
Term: 2
  Catalog# Title Credits
  10103106 Microsoft Office-Introduction  3
  10801195 Written Communication  3
  10109110 Room Operations Division 3
  10109160 Hospitality Internship  2
  10316112 Sanitation for Foodservice Operations  1
  Term Total   9 Credits
  Program Total   21 Credits



In addition to an MBA with management emphasis, Angela holds a bachelor of science in hotel, restaurant, and tourism management from University of Wisconsin–Stout. She has taught hospitality, business, and leadership courses for several years and brings over 20 years of hospitality industry experience in everything from entry level to senior-level management positions.

“Being a hospitality professional and mentor is the essence of my character—I thrive on creating an authentic, memorable, and supportive learning environment for all those who enter this dynamic industry!”


  • Concierge
  • Hotel, Motel, and Resort Desk Clerk
  • Host and Hostess
  • Hospitality Sales Coordinator


High school students are eligible to enroll in this program and all courses required. Learn more about Mid-State Fast-Track.

“As the owner of a coffee shop and café... I am in this business to be able to offer an exceptional experience to my customers, and I can only do that with a strong team that is well-trained in food safety, kitchen operations, and efficient use of café resources. I'm excited by the opportunity to be a part of any culinary or hospitality student's journey to the career they are working towards."


Choose Your Path

Career pathways help you take your education one step at a time to maximize your investment and make college fit your life. Earn a credential and start using it in the workforce. Continue with another stack of related courses to gain a more advanced diploma or degree.

TransferDual CreditCredit for Prior Learning