Hospitality Management

Why Hospitality Management?

Hospitality professionals create memorable experiences that keep guests coming back. In this program, you will learn to manage operations in lodging, food service, and tourism while developing leadership, problem-solving, and customer service skills. You’ll gain the knowledge and confidence to build a rewarding career in one of the world’s largest and most dynamic industries.

At Mid-State, you’ll learn from instructors with advanced degrees, industry certifications, and real-world experience. Through a mix of hospitality, business, and general education courses, you’ll prepare for leadership roles in a field that continues to see strong growth and local demand.

Develop teamwork and leadership skills essential to managing hospitality operations.
Apply business and service principles in lodging, tourism, and food service settings.
Learn from experienced instructors who bring professional insight to every class.
Strengthen communication, creativity, and problem-solving abilities valued by employers.
Gain a broad understanding of hospitality trends, marketing, and guest relations.
Prepare for local and national career opportunities in a growing global industry.

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Program Facts

Total Credits

61-62 Credits

Degree Type

Associate in Applied Science (AAS)

Program Length

Two Years

Delivery Method

Online

Location

Online

Start Dates

Fall, Spring

Estimated Program Cost

$11,580.08

View Cost of Attendance

Financial Aid Eligibility

Fully Eligible

View Types of Aid

Program Outcomes

Graduates leave ready to succeed in their careers. Each year, data from Mid-State's Graduate Survey and statewide reports show consistently high satisfaction and strong starting salaries. Here's a snapshot of what success looks like after graduation.

Career Opportunities

Event Coordinator

Hospitality and Tourism Coordinator

Hotel Supervisor

Restaurant/Food & Beverage Supervisor

Sales and Service Manager

$56k Median Annual Salary

Recent program grads in Wisconsin earned a starting salary of $56,184. Source: Lightcast Data Set

339

Average Monthly Hires

339 of recent Wisconsin program grads landed jobs within six months of graduation. Source: Lightcast Data Set

100%

Mid-State Graduate Satisfaction Rate

Students leave proud, prepared, and confident in what comes next. Source: Mid-State Graduate Survey Results

Program Details

Take a closer look at what the program offers and what to expect.

Program Courses

Following is the list of courses within the program. Your course plan may vary, and you'll get a recommended sequence once you're enrolled. See the program information guide below for full course details or talk with your advisor.

Program Information Guide (PDF)

Full-Time Curriculum (61-62 Total Credits)

Credit for Prior Learning (CPL) options are available for some courses.

Term 1: (17 Credits)

Course Number	Course Name	CPL	Credits
10102101	Introduction to Business	Yes	3
10102231	Business Networking	No	1
10106106	Quality Customer Service	Yes	3
10109101	Exploring Hospitality	No	3
10801195 or 10801136	Written Communication or English Composition 1	Yes	3
10801198 or 10801196	Speech or Oral/Interpersonal Communication	Yes	3
10890102	GPS for Student Success	Yes	1

Term 2: (16 Credits)

Course Number	Course Name	CPL	Credits
10102230	Business Communities	No	1
10103106	Microsoft Office-Introduction	Yes	3
10104102	Marketing Principles	Yes	3
10109110	Room Operations Division	No	3
10109160	Hospitality Internship	Yes	2
10316112	Sanitation for Foodservice Operations	Yes	1
10809103	Think Critically & Creatively	Yes	3

Term 3: (13-14)

Course Number	Course Name	CPL	Credits
10102232	Entrepreneurial Foundations	No	1
10109134	Cost Control-Revenue Management	No	3
10109161	Event Planning and Management	No	3
10196192	Managing for Quality	No	3
10804107 or 10804118 or 10804189	College Mathematics or Intermediate Algebra with Applications or Introductory Statistics	Yes	3 or 4 or 3

Term 4: (15 Credits)

Course Number	Course Name	CPL	Credits
10104107	Social Media Marketing	No	3
10109107	Hospitality Law and Liability	No	3
10196191	Supervision	Yes	3
10809172	Introduction to Diversity Studies	Yes	3
10809198	Introduction to Psychology	Yes	3

Instructors

Meet our full-time instructors.

Angela Steinhauer, AAS, BS, MBA
In addition to an MBA with management emphasis, Angela holds a bachelor of science in hotel, restaurant, and tourism management from University of Wisconsin–Stout. She has taught hospitality, business, and leadership courses for several years and brings over 20 years of hospitality industry experience in everything from entry level to senior-level management positions.

“Being a hospitality professional and mentor is the essence of my character—I thrive on creating an authentic, memorable, and supportive learning environment for all those who enter this dynamic industry!”

Program Outcomes

Employers will expect graduates of this program to be able to:

Plan the operations within a hospitality organization.
Organize hospitality resources to achieve the goals of the organization.
Direct individuals and/or processes to meet organizational goals.
Control hospitality processes/procedures.

Employability Skills

Alongside your career training, you'll develop key workplace strengths. Explore the additional skills you'll build.

Employability Skills (PDF)

Technical Standards

To succeed in this program, you'll need to meet certain technical standards. These are the key skills and abilities needed for the program and future career success—with or without reasonable accommodations. Be sure to review them carefully before you apply.

Technical Standards (PDF)

Career pathways help you build your education step by step. Each stage offers one or more credentials that are recognized by employers and lead to real jobs—and you can keep building toward your career goals as you go.

Prior Learning

Certificate

Technical Degree

Associate Degree

Bachelor's Degree

Get credit for what you already know. You may be able to earn college credit for prior learning through skills you’ve gained through high school classes, previous college work, self-study, military training, jobs, or volunteer experience.

Credit for Prior Learning
High School Dual Credit
Mid-State Fast-Track – Open to high school students

“I couldn't have asked for a better education. My instructors were some of the most incredible people, and they were willing to do whatever was necessary to help everyone.”

- Leslie T.
Mid-State Grad
“Mid-State’s hands-on learning, convenient scheduling, updated technology, and instructors who can relate to the field have all helped me become successful and even advance in my career in under a year.”

- Stephanie B.
Mid-State Grad
“I value my experience at Mid-State tremendously. Even with a disability my education gave me the opportunity to join the workforce before I even graduated. Education equals opportunity.”

- Jake A.
Mid-State Grad
“My degree from Mid-State and the encouragement I received from my teachers gave me the skills and confidence to move forward in my life and excel in my career.”

- Sharon R.
Mid-State Grad
“The education I received at Mid-State has been invaluable. It built a foundation that is endlessly improving, providing excellent growth opportunities in my career.”

- Kevin B.
Mid-State Grad
“Most students go to college to find good-paying careers doing something they enjoy. Mid-State gave me that and so much more, as I discovered my passion and achieved more than I ever could have anticipated.”

- Bryce C.
Mid-State Grad