Office Support Specialist

Technical Diploma
Business Management and Administration Cluster Icon

Why choose Office Support Specialist?

  • Learn to perform clerical and support work with the skill and flexibility required in today’s offices.
  • Engage in challenging hands-on experiences using word processing, spreadsheet, presentation, and electronic mail software.
  • Keep going to get your associate degree in the Administrative Professional program.
  • This program can be completed entirely online.
Performing office work has never required more knowledge and efficiency than it does today. And the busier and more successful an organization is, the more likely it is to need qualified office support specialists to keep the office running smoothly.

Program Locations


What You'll Learn

Mid-State’s Office Support Specialist program develops students into key members of an office team. The program emphasizes document preparation and the effective use of personal interactions and ever-changing technology to support your role as the central communications link in an office.

Through a variety of activities, you will learn to handle multiple projects and deadlines, manage time, solve problems, and be helpful in nature—all skills in high demand by employers.

Estimated Entire Program Cost

Cost based on the 2023/24 academic year.

  • Tuition & Fees: $5,036.40
  • Books: $1,355.35
  • Supplies, Uniforms, and/or Exams: $329.99
  • Total Estimated Cost: $6,721.74

Financial Aid Eligibility

This program is eligible for full Financial Aid

Cost of Attendance

Learn more about Cost of Attendance, an estimated budget that includes categories of expenses a student can expect to incur while attending. 

This course has options available to receive credit for prior learning (CPL) or work experience.

Term: 1
  Catalog# Title Credits
  10106157 Document Formatting  3
  10103106 Microsoft Office-Introduction  3
  10801195 Written Communication 3
  10106106 Quality Customer Service 3
  10809172 Introduction to Diversity Studies  3
  Term Total   15 Credits
Term: 2
  Catalog# Title Credits
  10106172 Digital Communication Technology 3
  10103114 Word-Intermediate  1
  10106150 Administrative Office Procedures 3
  10801198 Speech  3
  10103125 Excel Applications 2
  10106158 Proofreading & Editing  2
  10106140 Business Information Management 3
  Term Total   17 Credits
  Program Total   32 Credits



Sharon earned an MEd from National-Louis University and an MBA from Walden University. She has many years of office experience to share and a passion for technology. She keeps her skills current as an active member of the International Association of Administrative Professionals (IAAP). Sharon also attends conferences and authors and edits software textbooks and other instructional materials for leading publishing companies. She also serves as club advisor to the Mid-State chapter of Business Professionals of America (BPA).

“I enjoy getting to know my students and find it invigorating to see their skills and confidence evolve through the many hands-on opportunities available.”


  • Administrative Assistant
  • Office Assistant
  • Receptionist
  • Customer Service Representative
  • Office Support Specialist
  • Program Assistant
  • Secretary


High school students are eligible to enroll in this program and all courses required. Learn more about Mid-State Fast-Track.

"Mid-State’s Office Support Specialist program taught me to have confidence in my capabilities. One month after graduation I accepted my first professional job in the banking industry."


Choose Your Path

Career pathways help you take your education one step at a time to maximize your investment and make college fit your life. Earn a credential and start using it in the workforce. Continue with another stack of related courses to gain a more advanced diploma or degree.

TransferDual CreditCredit for Prior Learning

Office Support Specialist Pathway