COVID Information and Resources - Updated 1.19.2021
24/7 Help Desk
Get Technology Help, Any Time
The 24/7 Help Desk is available to answer any of your technology related questions, 24 hours a day, seven days a week. This service is offered to any and all Mid-State Technical College students and faculty.
Troubleshooting Issues We Can Help With
- College-owned computer hardware and software
- Lab and classroom equipment
- Microsoft applications
- Network access
For urgent requests, including password resets and login issues, call the Help Desk using the appropriate phone number below.
On Campus: Dial Ext. 5555
Off Campus: Dial toll-free 877.469.6782
Non-Urgent Technology Requests
For non-urgent requests please submit a work ticket by logging into Mid-State’s online Help Desk. Your work ticket will be addressed within 48 business hours.