24/7 Help Desk

Get Technology Help, Any Time

The 24/7 Help Desk is available to answer any of your technology related questions, 24 hours a day, seven days a week. This service is offered to any and all Mid-State Technical College students and faculty.

Troubleshooting Issues We Can Help With

• Blackboard
• College-owned computer hardware and software
• Email
• Lab and classroom equipment
• Microsoft applications
• MyMSTC
• Network access

Urgent Issues
For urgent requests, including password resets and login issues, call the Help Desk using the appropriate phone number below.

On Campus: Dial Ext. 5555

Off Campus: Dial toll-free 877.469.6782

Non-Urgent Technology Requests
For non-urgent requests please submit a work ticket by logging into Mid-State’s online Help Desk. Your work ticket will be addressed within 48 business hours.