Office Support SpecialistTechnical Diploma
Performing clerical and support work in an office setting has never required more skill and flexibility than it does today. And the busier and more successful an organization is, the more likely it is to need qualified office support specialists to keep the office running smoothly.
A Closer Look
Office support specialists are responsible for a wide variety of clerical support tasks. They often prepare correspondence and minutes of meetings, handle mail, and maintain office supply inventories. They may coordinate meetings and events, maintain appointment calendars, and make travel arrangements. Some also create newsletters, brochures, and other printed materials using desktop publishing software. In all cases, success in this field requires strong time management skills and a working familiarity with the latest office technology.
Though these office professionals are far more than receptionists, their duties may include interacting directly with the public in some capacity, such as responding to requests for service or appropriate referral.
What You'll Learn
Mid-State’s Office Support Specialist program develops students into key members of an office team. The program emphasizes document preparation and the effective use of personal interactions and ever-changing technology to support your role as the central communications link in an office.
You will learn from hands-on projects, including clothing drives, etiquette luncheons, and high-profile event planning. You’ll also learn to handle multiple projects and deadlines, manage time, solve problems, and be helpful in nature—all in high demand by employers.
- Customer Service Representative
- Office Support Specialist
- Program Assistant
The instructors in the Office Support Specialist program bring the right balance of professional experience and teaching expertise to the classroom. Meet our full-time faculty!
Sharon earned an MEd from National-Louis University and an MBA from Walden University. She has many years of office experience to share and a passion for technology. She keeps her skills current as an active member of the International Association of Administrative Professionals (IAAP). Sharon also attends conferences and authors and edits software textbooks and other instructional materials for leading publishing companies.
“I enjoy getting to know my students and find it invigorating to see their skills and confidence evolve through the many hands-on opportunities available.”
Program Information Guide
|10102101||Intro to Business||3.00|
|10106160||Proofreading & Editing||3.00|
|10801136||English Composition 1||3.00|
|10804118||Intermediate Algebra with Applications||4.00|
|10106140||Business Information Management||3.00|
|10106150||Administrative Office Procedures||3.00|
|10106172||Digital Communication Technology||3.00|