Pharmacy Services Management

Pharmacy Services Management

Associate in Applied Science (AAS)

Today’s pharmacy is a complex and stimulating workplace that runs on a combination of skill and teamwork. More than ever the pharmacist is a provider of patient care, shifting responsibility for a variety of tasks and services to pharmacy technicians. More highly skilled technicians often move into management roles, working to ensure a safe and efficient pharmacy.

This program is offered through an agreement with Lakeshore Technical College. Please contact their Financial Aid Office for financial aid information.

A Closer Look

Pharmacy services management is relevant to a variety of job titles, but these professionals typically work to achieve the smooth and effective operation of the pharmacy, including training and managing staff, delivering quality customer service, and marketing to drive sales.

Often, pharmacy services managers are responsible for insurance reimbursement and third-party payment processing and have a deeper understanding of this important aspect of pharmacy service.

What You'll Learn

Graduates of Mid-State’s Pharmacy Services Management program are prepared to advance their roles as pharmacy technicians or transition into other roles related to the pharmacy. Their skills and knowledge include third-party payment processing, staff scheduling processes, customer service, and enhancing store sales.

In this program, you’ll be introduced to business operations and apply what you’ve learned through a capstone course. This provides hands-on experience with increasing store sales, creating efficient operations, improving management practices, or enhancing service to patients in a real-life situation. Core program courses are offered via video conference hosted by Lakeshore Technical College (LTC) and are supported by select classes available with Mid-State.


  • Pharmacy Technician Manager
  • Senior Pharmacy Technician

Your Instructors

The instructors in the Pharmacy Technician program bring the right balance of professional experience and teaching expertise to the classroom. Meet our full-time faculty!


Dave is a licensed registered pharmacist. He earned bachelor’s degrees in pharmacy and medical microbiology, as well a master’s in vocational and technical education, from the University of Wisconsin. His ongoing collaborations with pharmacy practice sites ensure a robust, high quality, and student-centered program.

"It is a pleasure to be preparing pharmacy technicians for leadership roles in both hospital and community pharmacies throughout Wisconsin."

Program Information Guide

See the printable Program Information Guide to learn about career pathways, transfer opportunities, program outcomes, and more. If you are unable to access this document, please contact a new student specialist by calling 888.575.6782.

Costs and Financial Aid Eligibility

Expected Program Costs

Cost based on the 2018/2019 academic calendar year.

  • Tuition & Fees: $9,275.11
  • Books: $2,899.84
  • Supplies, Uniforms, and/or Exams: $0.00
  • Total Estimated Cost: $12,174.95

Financial Aid Eligibility

This program can be taken at Mid-State but is offered through a consortium agreement with Lakeshore Technical College. Complete your FAFSA using school code 0091949. Please contact the Financial Aid Office at Lakeshore for more information.


Note: This program has shared web-curriculum with Lakeshore Technical College

LTC Logo = Class is offered from Lakeshore Technical College

Catalog# Title Credits  
Term: 1
10501101 Medical Terminology 3.00  
10501102 Health Insurance and Reimbursement 3.00 LTC Logo
10536110 Pharmaceutical Calculations 3.00 LTC Logo
10536113 Pharmacy Business Applications 3.00 LTC Logo
10536115 Pharmacy Law 2.00 LTC Logo
10536120 Fundamentals of Reading Prescriptions 1.00 LTC Logo
10536122 Pharmacology 3.00 LTC Logo
    (18 Credits)  
Term: 2
10536125 Pharmacy Drug Distribution Systems 2.00 LTC Logo
10536126 Pharmacy Parenteral Admixtures 3.00 LTC Logo
10801196 Oral/Interpersonal Communication 3.00  
10809198 Introduction to Psychology 3.00  
10536143 Pharmacy Hospital Clinical 2.00 LTC Logo
10536141 Pharmacy Computer Lab 2.00 LTC Logo
10536139 Pharmacy Community Clinical 3.00 LTC Logo
    (18 Credits)  
Term: 3
10104102 Marketing Principles 3.00  
10182108 Purchasing 3.00 LTC Logo
10801195 Written Communication 3.00  
10801136 English Composition 1 3.00  
10804123 Math with Business Applications 3.00 LTC Logo
10809195 Economics 3.00  
10809196 Introduction to Sociology 3.00  
    (15 Credits)  
Term: 4
10182102 Service Operations Management 3.00 LTC Logo
10102110 Introduction to Business 3.00 LTC Logo
10196191 Supervision 3.00  
10196193 Human Resource Management 3.00  
10536150 Advanced Pharmacy Services Applications 3.00 LTC Logo
10809166 Intro to Ethics: Theory & Application 3.00  
10809172 Introduction to Diversity Studies 3.00  
    (15 Credits)  
Total Credits: 66