Healthcare Customer Service-Foundations

Healthcare Customer Service-Foundations

The Healthcare Customer Service-Foundations certificate prepares learners for entry-level customer service positions within the healthcare industry. Specific training related to computer software, medical records, electronic health records, and administrative procedures common in healthcare agencies will help students prepare for administrative opportunities. Additionally, customer service components of the certificate will prepare students for front-line positions in a variety of organizations within the health arena.

Courses

Catalog# Title Credits
Term: 1
10102120 Customer Service Management 3.00
10103106 Microsoft Office-Introduction 3.00
10501101 Medical Terminology 3.00
10530150 Introduction to Health Information Technology 2.00
(11 Credits)
Total Credits: 11