24/7 Help desk

24/7 Help desk

Get Technology Help, Any Time

The 24/7 Help Desk is available to answer any of your technology related questions, 24 hours a day, seven days a week. This service is offered to any and all Mid-State Technical College students and faculty.  

Troubleshooting issues we can help with:
  • Blackboard
  • College-owned computer hardware and software
  • Email
  • Lab and classroom equipment
  • Microsoft applications
  • MyMSTC
  • Network access
Urgent issues

For urgent requests, including password resets and login issues, call the Help Desk using the appropriate phone number below.

On Campus: Dial Ext. 5555
Off Campus: Dial toll-free 877.469.6782

Non-urgent technology requests

For non-urgent requests please submit a work ticket by logging into Mid-State’s online Help Desk located here. Your work ticket will be addressed within 48 business hours.