Courses |
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Listed below is a sample sequence of courses. Please meet with an advisor for scheduling options. |
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| First Semester | (16 Credits) |
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| 10102120 | Customer Service Management | 3 |
| 10102173 | Principles of Financial Institutions | 3 |
| 10103106 | Microsoft Office-Beginning | 3 |
| 10104102 | Marketing Principles | 4 |
| 10801195 | Written Communication | 3 |
| Second Semester | (20 Credits) |
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| 10101111 | Accounting I | 4 |
| 10102175 | Consumer Lending Law | 3 |
| 10102177 | Financial Institution Operations | 3 |
| 10103124 | Excel-intermediate | 1 |
| 10103134 | Access-Intermediate | 1 |
| 10105135 | Internship | 2 |
| 10801196 | Oral/Interpersonal Communication | 3 |
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| 10801198 | Speech | 3 |
| 10804106 | Intro to College Math | 3 |
Total Credits |
36 |
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| Customer Service Management - 3 credits The learner applies the skills and tools necessary to manage and measure the customer service function. Learners will practice quality customer service, develop customer service plans, train and develop staff in quality customer service, measure the effectiveness of customer service and lead continuous improvement of customer service. |
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| Principles of Financial Institutions - 3 credits Students are provided with a comprehensive introduction to financial institutions. Functions of financial institutions, products and services offered, contrast of various financial institutions, regulations and regulatory agencies are covered. |
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| Microsoft Office-Beginning - 3 credits Develops introductory skills in the Microsoft Office Suite (Word, Excel, Access, PowerPoint), Windows Explorer, Internet, and computer concepts through demonstrations and lab exercises. |
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| Marketing Principles - 4 credits Students study the practices and methods of manufacturers and distributors in the marketing of goods and services. Product planning, pricing strategies, distribution systems, channel activities, and the role of government, as well as other factors influencing marketing today are emphasized. |
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| Written Communication - 3 credits Develops writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments are designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on subject matter and content. Also develops reading and thinking skills through the analysis of a variety of written documents. Note: It is recommended that students enrolling in this course possess word processing skills. |
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| Accounting I - 4 credits A beginning course designed especially for majors or those who need a strong foundation in accounting principles. Develops the accounting cycle of journalizing, posting, adjusting, closing and reporting. It emphasizes service and merchandising sole proprietorships in developing the accounting cycle. Explores issues for accounting for cash, accounts and notes receivable, inventories, fixed assets and liabilities. |
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| Consumer Lending Law - 3 credits Focus is given to the classifications of law, elements of legal contracts, negotiable instruments, and ethical practices as they relate to consumer lending principles. In addition, the economic, competitive, legal, and market forces that help define credit products and services are explored. Finally, the sequential tasks involved in the load process are reviewed. Prerequisite: Principles of Financial Institutions 10102173 |
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| Financial Institution Operations - 3 credits An introduction to procedures and operations common to financial institutions. Includes the study of account maintenance, customer transactions and records management. Prerequisite: Principles of Financial Institutions 10102173 |
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| Excel-Intermediate - 1 credit Develop skill to write and debug macros, create custom menus, perform database functions and develop graphs. Prerequisite: Microsoft Office-Beginning 10103106 or Excel-Beginning 10103123 |
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| Access-Intermediate - 1 credit Students will develop advanced indexing, logical and decision-making commands, access multiple files and create menus and command files. Prerequisite: Access-Beginning 10103133 or Microsoft Office-Beginning 10103106 |
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| Internship - 2 credits Integrates classroom study with specific off campus occupational experiences at selected training sites. An organized plan of experiences built around occupational competencies are planned, supervised, and evaluated by the instructor and cooperating business trainer. Prerequisite: Principles of Financial Institutions 10102173 |
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| Speech - 3 credits Explores the fundamentals of effective oral presentation to small and large groups. Topic selection, audience analysis, methods of organization, research, structuring evidence and support, delivery techniques, and other essential elements of speaking successfully, including the listening process, form the basis of this course. |
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| Oral/Interpersonal Communication - 3 credits Focuses upon developing speaking, verbal and non-verbal communication and listening skills through individual presentations, group activities and other projects. |
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| Intro to College Math - 3 credits This is an introductory level course designed to review and develop fundamental concepts of arithmetic, algebra, geometry, and statistics. Emphasis will be placed on computational skills and applications of rational numbers; problem solving skills with ratios, proportions, and percent; basic principles and application of algebra, geometry, graphing, and statistics; measurement skills in U.S. Customary and Metric Systems; and the use of calculators as a tool. Prerequisite: Accuplacer Arithmetic score of 65 or equivalent or ASC Math Prep V 77854783 |
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