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Quality Supervision Certificate

Develop or enhance the knowledge and skills required of supervisors responsible for various components of the health information system.

Delivery Format
Certificate can be completed online.

Curriculum Credits
Database Management     3
Supervision     3
Managing for Quality     3
Introductory Statistics     3
Intro to Ethics: Theory & Application     3
Intro to Psychology     3
Total Credits       18
   

Course Descriptions:
Database Management - 3 credits
10152105     
    
This course uses hands-on exercises and projects to give students experience with using databases for data storage and retrieval. To encourage students to become more sophisticated database users, background information, general relational database design concepts and a database security overview are included. Prerequisite: Microsoft Office- Beginning 10103106

Supervision - 3 credits
10196191    
    
The learner applies the skills and tools necessary to perform the functions of a contemporary frontline leader. Students engage in operational planning, analyze organizational structures, review the staffing process, employ techniques to enhance employee personal and group effectiveness and develop control techniques to measure effectiveness in the above areas.

Managing for Quality - 3 credits
10196192    
     
The learner applies the skills and tools necessary to implement and maintain a continuous improvement environment. Each learner will demonstrate the application of a personal philosophy of quality, identify stakeholder relationships, identify ways to meet/exceed customer expectations, apply a systems-focused approach, use quality models and tools, manage a quality improvement project and measure effectiveness of continuous improvement activities.

Introductory Statistics - 3 credits
10804189   
    
Students taking Intro Statistics display data with graphs, describe distributions with numbers perform correlation and regression analyses, and design experiments. They use probability and distributions to make predictions, estimate parameters, and test hypotheses. They draw inferences about relationships including ANOVA.

Intro to Ethics: Theory & Application - 3 credits
10809166
    
This course provides a basic understanding of the theoretical foundations of ethical thought. Diverse ethical perspectives will be used to analyze and compare relevant issues. Students will critically evaluate individual, social and/or professional standards of behavior, and apply a systemic decision-making process to these situations.

Intro to Psychology - 3 credits
10809198 
    
This introductory course in psychology is a survey of the multiple aspects of human behavior. It involves a survey of the theoretical foundations of human functioning in such areas as learning, motivation, emotions, personality, deviance and pathology, physiological factors and social influences. It directs the student to an insightful understanding of the complexities of human relationships in personal, social and vocational settings.

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