Course Descriptions:
Human Elements of Quality - 3 Credits
10623110
Introduction to some of the soft skills of managing quality in an organization. Students will learn the concept of self-mastery, trustworthiness, being a team player and the elements of organizational leadership for quality. When practiced together in the conduct of  business these concepts are capable of delivering significant ongoing improvements in quality, cost and customer satisfaction.

Principles of Lean Manufacturing - 3 credits
10623170         
Lean Manufacturing is a business initiative to systematically reduce cost and throughput time within a manufacturing operation by minimizing the waste at every stage of the operation. Unlike Lean, traditional manufacturing often involves large batchsizes and inventories that add to the cost of the product in terms of wasted time, non-value added activities and eventually, less than desirable product quality. Lean Manufacturing exposes the waste occurring within a company and can make the practice of continuous improvement a real possibility. It is a fusion of proven ideas like Just-In-Time, Kanban, Kaizen and Total Quality coming together to work in unison toward achieving zero inventory, zero defects, zero delays and zero downtime in the design, manufacturing and distribution of goods and services within a company. As a manufacturing philosophy when fully adopted, it significantly shortens the timeline between a customer order and shipment of the finished product. After completing this program you will have the necessary tools to reduce waste, streamline performance and improve quality within your organization. If implemented consistently over long periods of time, Lean Manufacturing can have a significant impact on cost savings, productivity, profitability and product quality.

Intro to Six Sigma - 3 credits
10623171         
Six-Sigma can be defined as a disciplined, data driven methodology that utilizes proven statistical analysis techniques to significantly improve performance in all aspects of a business. The sustained practice of Six-Sigma has the potential to create a paradigm shift within an organization that can achieve significant improvements in productivity, profitability and product quality. Six-Sigma is also driven by specific customer needs that focus attention on managing, controlling and improving business processes to maximize customer satisfaction. This course is designed to give you an overview of Six-Sigma as it is practiced today in many organizations. At the completion of this course you will have a basic understanding of what Six-Sigma is and what it is not. You will be exposed to the standard terminology and basic techniques used in the practice of Six-Sigma and how this approach compares to other quality initiatives being used today. You will have a good understanding of the benefits of implementing Six-Sigma within your organization and what is required to start the process. Credits earned through this course can be used to continue your training toward a green belt certification.

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